There are several things that can affect the accuracy of your blood sugar readings. For example, out of date test strips, a dirty meter, or dirty hands could be responsible.
Please refer to our support article Things That May Affect Your Blood Glucose Results for more information.
If you think that your readings aren’t correct, the best way to make sure that your meter is measuring accurately is to perform a control test with a control solution. There is a detailed support article that provides step-by-step instructions on how to do this test. Please see All About Using Control Solution.
The user manual that came with your iGlucose monitor also has instructions on using control solution to perform an accuracy test.
If you continue to experience problems after addressing these factors, contact the iGlucose Diabetes Customer Support Center at 1-844-445-8267.